Last updated: 6 November 2026
What changed: We have added details about NGU appraisal enquiries, GuessWorth and the information handled by our embedded Tally forms.
1. Who we are
“Ipswich Insider” is an independent newsletter and website published from Ipswich, Queensland, Australia. Our site is https://ipswichinsider.com.au.
2. The short version
We collect only the personal information reasonably needed to:
- send and manage the newsletter you asked for,
- run games, polls, reader surveys, competitions and giveaways,
- connect you with a named partner when you request their service,
- process voluntary contributions and supporter payments,
- understand how people use our website and newsletter,
- measure and improve our advertising and marketing, and
- run, improve and protect Ipswich Insider.
We do not sell or rent our newsletter subscriber list. If you ask us to connect you with a partner, we share your enquiry with that named partner as explained below.
3. What we collect
- Newsletter details – your email address and, if you provide it, your name.
- Survey, poll and giveaway details – information you provide through forms, including your name, email address, suburb, preferences, opinions, free-text responses and giveaway eligibility confirmations. Some forms may also save partial responses before you submit the completed form.
- Partner enquiries – your email address, property address and consent to contact. Depending on the form, this may also include your first name, an optional mobile number, whether you are thinking of selling and other details you choose to provide. We record the submission date, reference and relevant source information, such as the newsletter edition, game round, featured suburb or page.
- Game activity – your selected answers, round, attempt number and time of submission. GuessWorth uses a browser identifier to remember your guesses and manage counted plays. Public results show combined counts and percentages, not your email or property address.
- Information included in links – some newsletter links may include your email address or another identifier so a form can be pre-filled or matched to your subscription.
- Supporter and transaction details – your name, email address, contribution amount, transaction date and payment status. Full payment card details are handled by the payment provider and are not received or stored by us.
- Browsing and device data – pages viewed, approximate location, browser and device information, referrer information and similar usage data.
- Marketing and advertising data – events such as page views, visits, form interactions and link clicks collected through advertising and analytics tools.
- Email engagement data – opens, clicks, bounces, unsubscribes and related newsletter activity.
- Messages you send us – if you email us or otherwise contact us, we collect the information included in your message.
4. How we collect and use data
- Kit helps us manage subscriptions, send newsletters and process some supporter payments.
- Tally helps us run surveys, forms, competitions, giveaways and partner enquiries. It stores form responses and sends configured enquiry and confirmation emails.
- Google Analytics 4 helps us understand how people use the website and improve its performance.
- Ahrefs Web Analytics helps us measure website traffic, page views and interactions.
- Meta Pixel helps us measure advertising performance and improve future campaigns.
- Kit Commerce, Buy Me a Coffee and their payment providers help process voluntary contributions and supporter payments.
- Cookies and similar technologies are used to remember preferences, measure traffic and support advertising and analytics. Our games also use cookies and browser storage to remember guesses, replays and whether an appraisal offer has been shown or submitted.
Some newsletter links include your email address or another identifier in the page address so a form can be pre-filled or matched to your subscription. The website, hosting provider and analytics services can process this page address.
For GuessWorth, an email address included in a personalised newsletter link may be held temporarily in your browser tab and passed to Tally to pre-fill the appraisal form. When an embedded form loads, Tally receives technical information and any pre-filled values sent to the form. This can happen before you submit it, including when a popup loads automatically or in advance. Loading the form does not itself send an appraisal enquiry to NGU.
Some Tally forms are configured to save partial responses. This means answers may be stored after you begin entering them, even if you leave without pressing the final submit button.
We use collected information to:
- deliver and manage the newsletter,
- administer games, surveys, competitions and giveaways,
- send the partner enquiry you requested, confirm it, keep a record of consent and respond to follow-up questions,
- verify entries and contact winners,
- analyse reader interests and improve our content,
- publish combined or de-identified survey and poll results,
- process contributions and maintain transaction records,
- measure website, newsletter and advertising performance,
- communicate with readers, and
- maintain the security and operation of our services.
When a competition winner is announced, we may publish the winner’s first name and suburb. We may also publish de-identified comments or survey responses. We will ask before publishing an identifiable quote or response.
Personal information is mainly held in password-protected cloud services. We limit access to people and providers who need it to operate Ipswich Insider.
5. Who we share data with
We disclose personal information to service providers where needed to operate Ipswich Insider, including:
- Google LLC – analytics and related services.
- Meta Platforms, Inc. – advertising and ad measurement services.
- Kit, Inc. – newsletter management, email delivery and supporter payments.
- Tally BV – surveys, forms, competitions, giveaways, partner enquiry records and email notifications.
- Ahrefs Pte. Ltd. – website analytics.
- Pressable, Inc. – website hosting, delivery and security services.
- Buy Me a Coffee and payment providers – processing voluntary contributions and related transactions.
We may share combined or de-identified results with readers, advertisers, sponsors or partners. We do not give sponsors or advertisers identifiable survey responses unless this is clearly disclosed when the information is collected or you agree to it.
NGU appraisal and property enquiries
Our partner pages and GuessWorth results may offer a free appraisal or property price report from NGU Real Estate Ipswich Central.
When you tick the consent box and submit an enquiry, we share the details collected by that form with NGU so its team can contact you about your request. The GuessWorth form asks for your email and property address, with a phone number optional if you would prefer a call. Our separate price report form also asks for your first name and selling plans, with a mobile number optional.
The enquiry is stored in Tally and emailed to NGU’s Ipswich Central team, with a copy to Ipswich Insider. It includes your consent and relevant source or submission details. We also send you a confirmation email. We use these records to manage the referral, answer questions and measure enquiries generated by our partner content.
You can play GuessWorth and view results without requesting an appraisal. Playing, clicking a price or seeing the popup is not consent to partner contact. A request is free and does not oblige you to list or sell with NGU.
The form’s permission is for contact about the service you requested, not a blanket opt-in to unrelated ongoing marketing. It does not give NGU access to our newsletter subscriber list. After receiving an enquiry, NGU handles its copy under its own privacy policy. You can ask NGU to stop contacting you or deal with information it holds by using the contact details in that policy.
We may also disclose information where required or permitted by law.
6. Overseas disclosure
Some service providers are located outside Australia or store and process data overseas. These locations include the United States, Singapore, Belgium and other parts of the European Union, as well as countries where providers or their subcontractors operate.
Tally is based in Belgium and states that its form data is stored in Europe. Copies sent by email are also handled by the email providers used by Ipswich Insider, NGU and the recipient. See Tally’s privacy policy for its processing practices.
We take reasonable steps to use reputable providers and protect personal information. Overseas providers may be subject to privacy laws that differ from Australian law.
7. Your choices
- Unsubscribe – click the unsubscribe link at the bottom of any newsletter.
- Forms – you can check and correct pre-filled information before submitting a form.
- Partner contact – you can decline a partner enquiry without affecting your newsletter subscription or game access. If you have already submitted one, contact us to withdraw permission for further referrals and contact NGU to stop its follow-up. Withdrawing permission does not undo a disclosure already made. Newsletter unsubscribe and partner contact preferences are managed separately.
- Cookies – you can block or clear cookies through your browser settings.
- Analytics – you can use Google’s Analytics opt-out add-on.
- Ad personalisation – you can manage ad preferences through your Meta or Facebook settings.
- Access, correction or deletion – email us to request access to, correction of or deletion of personal information we hold about you. Some information may need to be retained for legal, accounting or operational reasons.
- Complaints – if you have a privacy concern, contact us first and we will respond within a reasonable time. You may also contact the Office of the Australian Information Commissioner if it has jurisdiction over the matter.
8. Data retention and security
Newsletter information is generally kept while you remain subscribed. After you unsubscribe, we may retain a limited record so we can honour your request and avoid adding you again without permission.
Survey, poll, competition and giveaway responses are kept while needed to analyse results, publish reports, administer the promotion and resolve reasonable follow-up issues. Identifying details are deleted or de-identified when they are no longer needed. Combined and de-identified results may be kept as historical statistics.
Partner enquiry records, consent records and notification emails are kept for as long as reasonably needed to manage the enquiry, demonstrate consent, handle questions or complaints and meet legal obligations. We delete or de-identify identifying details when they are no longer needed. NGU manages the retention of its own records, and deleting our copy does not automatically delete theirs. Game records are kept as needed to operate the game and its historical results, with combined statistics retained for the archive.
Partial form responses are handled in the same way as completed responses. Transaction records are retained as required for accounting, tax, fraud prevention and legal purposes. Analytics information is retained according to our settings and the practices of the relevant provider.
We use reasonable administrative and technical safeguards, but no website, email system or cloud service can be guaranteed completely secure.
9. Contact us
Email: jamey@ipswichinsider.com.au
Postal: Ipswich Insider, 20 Cramb St, Eastern Heights QLD 4305, Australia
10. Changes to this policy
We may update this policy to reflect legal, technical or operational changes. The “Last updated” date will change when we do. If an update materially changes how we handle personal information, we will highlight it on the website.